CONTACT INFORMATION

We are here to assist you with questions about Timbercrest products, purchases, and services.

Customer Support

Store Name: Timbercrest
Email: support@timbercrest.com

Customers may contact us regarding:

• Orders

• Shipping

• Delivery

• Returns

• Refunds

• Product information

• Installation questions

• Privacy requests

• Payment questions

• General customer support

When contacting us regarding an existing order, please include your order number and the email address used to place the order.

For damaged or defective products, please include photographs of the product and packaging where possible.

We aim to respond to customer inquiries as soon as reasonably possible during normal business days.